❓FAQ

Does the Imber Bot have a dashboard?

Yes, we have a dashboard for creating and managing your bot. Most features are configured using commands in Discord because having everything on one platform is more convenient.

What programming language was used to develop the Imber Bot?

The Imber Bot was developed using JavaScript with Node.js, employing the widely popular discord.js library. Discord.js, the most popular module for coding Discord bots, is officially supported and funded by Discord, offering powerful functionalities for bot development.

When was the Imber Bot released?

The Imber Bot was first launched in 2019 and since then has been constantly updated to match the latest Discord features

What Information Does the Imber Bot Store?

The Imber Bot securely stores specific data within its database, including:

• Server IDs

• Channel IDs

• Role IDs

• User IDs

• Encrypted OAuth2 Access Tokens

• Encrypted OAuth2 Refresh Tokens

• Encrypted API Keys

• Encrypted Bot Client Secret

• Encrypted Bot Token

• Bot IDs

All sensitive data is safeguarded through SHA256 encryption, ensuring an elevated level of security.

It's essential to emphasize that once you discontinue using our services, all your stored data will be promptly and permanently deleted from our systems.

We are committed to maintaining the utmost privacy and security standards for our users' data throughout their interaction with the Imber Bot. If you have any concerns or inquiries regarding data storage or deletion, please don't hesitate to contact us.

What Data Does OAuth2 Verification Log?

When a user completes OAuth2 verification, the following information is recorded exclusively for the server owner:

• Device IP Address

• IP Details (Country, Region, City, Type, ISP)

• Device Details (Type, Operating System, Browser)

• Discord Account Information (Avatar, Tag, ID, Creation Date, Join Date, Locale, MFA Status)

Please note that this data is logged solely for the server moderators' access and is not accessible to the public. It's important to clarify that Imber Development does not control or oversee how your data is utilized.

Can I use the Imber Bot on multiple servers?

You can use the Imber Bot on as many servers as you like. Every server will have its configuration.

Can I purchase multiple Imber Bots?

You can purchase as many bots as you need. Just get a new subscription and set it up.

I have a suggestion for the bot, what do I do?

Join our Discord server and type your suggestion to the #suggestions channel. Community votes will defer if it gets added or not.

How do I update the bot?

The command /bot restart will update your bot to the latest version. All major updates will be forced on all bots.

What happens when my subscription expires?

You have 5 days to renew your subscription, if you don't pay your bot will be turned off automatically. We highly recommend using automatic payments or otherwise, you might lose your bot. All your data is lost after 10 days of expiration.

What payment methods do you accept?

We accept PayPal, Debit and Credit Cards, Cryptocurrencies, Google Pay and Apple Pay

How do I renew/cancel my subscription?

You can cancel your subscription on our website. Login to your account and go to the 'Subscriptions' tab, you can manage your subscription there.